Actionable insights on RPO
Identified user needs and problems through comprehensive research and cross-team iterative design
Qualitative research - interviews and usability testing
Interaction Design
Design Thinking
Visual Overhaul of Presales
Redesigned the layout of an account opening experience, addressing usability issues and accessibility.
Visual Design
Accessibility
Developer Pairing
Revise My Strategy
Designed a tool to help customers change their investment strategy and remain confident in their financial future
Finance
Responsive Web
UI Design
An HR Chat Bot
Designed an innovative Human Resources chatbot using IBM Watson
Innovation Concept
Prototyping
Conversational UI
An E-commerce SaaS App
Led the UI design and UX research for a CRM platform for Audi
Marketing
Usability Testing
User Interviews
The First-time User Experience
Spearheaded a new onboarding process for online communities
SaaS
iOS, Android
Visual Design
Self-starter project
Messages & Chat
Created a new web based message and chat function for a SaaS platform
Online community
Responsive Web
User scenarios
User Interviews
The City Search
Designed complex search UI for locating groups and organizations
Online community
Responsive Web
iOS, Android
Usability Testing
Military Health Coach
Designed an interactive health tool to help soldiers and veterans live healthier lives
Health & Wellness
Desktop Web
User interviews and usability testing
Personas